Billing & Cancellation

1. Plans, prices and billing intervals

Oyticker offers a free plan, Free, and two paid plans: Plus, at €5 per month or €50 per year, and Pro, at €15 per month or €150 per year. Prices include all taxes. A yearly subscription costs ten months: two months are free. What each plan includes is shown on the Plans page; the price and interval you choose are shown again in Stripe Checkout before you confirm payment.

Oyticker may change its prices in the future. Where required, material price changes are communicated before they apply to a renewal.

2. Founding price

Members who subscribe while the founding window shown on the Plans page is open keep the price of their plan and billing interval for as long as their subscription runs without interruption, even if prices rise later. If the subscription ends, a new subscription is billed at the price then in force. A change of plan or interval made after the window has closed is billed at the price then in force for the new plan.

3. Pro trial

When it is offered, the 7-day Pro trial is available once per account, to members who have never had a paid subscription. A payment card is required to start it; nothing is charged during the trial. Oyticker emails a reminder 3 days before the trial ends.

Unless it is cancelled before its end, the Pro subscription starts automatically when the trial ends and the first payment is taken then. Cancelling during the trial keeps Pro until the end of the trial, without any charge.

4. Payment processing

Subscription payments are processed by Stripe. Oyticker may receive and store billing identifiers, the plan, the billing interval, subscription status, renewal information and payment-state information needed to provide the paid plan.

Full card details are handled by Stripe and are not stored in Oyticker’s application database. Stripe may apply its own authentication, fraud-prevention and payment-processing procedures.

5. Automatic renewal

A paid plan renews automatically at the end of each billing period, monthly or yearly, unless the renewal is cancelled. A successful renewal extends access for the next paid period.

If a payment is pending or fails, access may remain temporarily unchanged while Stripe processes retries or updates the subscription state.

6. Changing plan or billing interval

You can change plan or billing interval from the Plans page or from Settings. Moving to a higher plan takes effect at once, and the price difference for the rest of the current period is charged immediately. Moving to a lower plan also takes effect at once, and the unused part of the current period is credited against your next invoices.

Changing the billing interval (monthly to yearly, or the reverse) starts a new billing period at once: the new period is charged immediately, less the unused part of the current one.

7. Cancelling

You can cancel the renewal of a Stripe-linked subscription from Settings → Plan, with the Cancel renewal control. Unless mandatory law or a specific checkout notice requires otherwise, cancellation takes effect at the end of the current paid period.

Cancelling therefore does not remove access immediately: you keep your plan until the current period expires, then the account returns to Free. Nothing in the account is deleted. Until then, the renewal can be resumed from the same place.

8. Payment failures and expired subscriptions

If a renewal payment fails, Stripe may retry the payment or request an updated payment method, which you can provide from Settings → Plan. Oyticker may restrict or end paid access when Stripe reports that the subscription is no longer active or when the paid period has ended.

A temporary payment-processing issue does not guarantee continued paid access beyond the period that has actually been paid.

9. Right of withdrawal

Consumers in the European Union normally have 14 days to withdraw from a distance contract. Paid access, or a trial, starts as soon as checkout is completed, so before opening Stripe Checkout (and before a change of plan) Oyticker asks you to request immediate access and to acknowledge that you lose the withdrawal right once access begins. This consent is recorded with your subscription.

If you were charged without giving that consent, contact Oyticker and the payment will be refunded.

10. Refunds

Refund requests are assessed according to applicable consumer law and the circumstances of the payment. Duplicate charges, clearly erroneous charges or other billing problems should be reported promptly. A full refund, or a payment dispute opened with your bank, ends the subscription immediately.

Nothing in this policy limits refund, withdrawal or consumer rights that applicable law does not allow to be waived.

11. Plans given by Oyticker

Some accounts may receive Plus or Pro manually, administratively or through a promotional arrangement, without a Stripe subscription attached. Those accounts can use the plan’s features but have nothing to pay or cancel until a Stripe subscription exists.

Such access may be changed or withdrawn according to the conditions under which it was granted.

12. Taxes, currency and bank charges

Prices include the taxes applicable in the European Union. Your bank or card issuer may apply its own currency-conversion or payment fees.

Any amount that Stripe requires you to pay is displayed before payment confirmation.

13. Account and billing security

Do not share payment authentication codes, passwords or full card details with Oyticker by email or through Discussions. Billing changes should be performed through the secure Stripe interfaces provided by Oyticker.

If you believe your Oyticker or payment account has been compromised, contact the relevant payment provider and Oyticker promptly.

14. Contact

For billing or cancellation questions, contact support@oyticker.com. Please include enough information to identify the Oyticker account, but never send full payment-card numbers or authentication secrets.